Shipping and handling fees depend upon the weight and value of items ordered and the method of delivery that you choose. You can estimate shipping on any product on our website by simply choosing an item and entering your address information in the shipping estimator.
Street addresses are required to ensure proper delivery for online orders. If you do not have a street address (i.e., P.O. Box), please contact our Customer Care Department for assistance at CustomerCare@ShopMichiganHumane.org or 800-866-9189
||Estimated Delivery Date
||1-10 Calendar Days
|USPS Priority Mail
||5-7 Business Days
|2nd Day Express
||Guaranteed within 2 business days
Orders placed by Noon ET will be delivered in 2 business days for an additional fee.
||Guaranteed within 1 business day
Available to most destinations. Orders placed by Noon ET will be delivered by the end of the following business day for an additional fee.
To ensure proper and efficient delivery of your order, your shipping address must be a street address. Please contact the Customer Care Department if you do not have a street address by calling 800-866-9189 or email at CustomerCare@ShopMichiganHumane.org.
If you wish to have an order shipped to an APO/FPO/US Territory, Alaska, Hawaii or Canada, a Customer Care Representative will be more than happy to assist you in placing your order. Please call 800-866-9189, Monday through Friday 8:30AM-6:00PM ET.
International and Canadian Bound Shipments
Orders bound for Canada or any other countries outside the United States and it’s territories may be subject to additional duty/tariff as they cross the international borders. These duties and tariffs are the responsibility of the purchaser and in no way is ShopHeart.org liable to disclose or pay these taxes. For more information, please refer to the destination country’s trade agreement with the product’s country of origin. If you need to obtain country of origin information, please inquire via email CustomerCare@ShopMichiganHumane.org.
Free Shipping Promotions
* Promotional offers of free shipping are for Ground Service shipping and apply to the contiguous United States only. Other restrictions may apply, please refer to the current promotion for details.
*Promotional codes do not apply to clearance, sale or drop ship items.